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Health care delivery requires strong and supportive health care teams, where members monitor team function, share the workload, and support each other. TeamSTEPPS (AHRQ, 2013a, 2013b) provides team strategies and tools to enhance performance and patient safety. CRM, described earlier in this chapter, was adopted into health care from aviation to promote and reinforce the team behaviors of cooperation, coordination, and sharing regardless of formal position. It's been used to improve patient care in obstetrics, the operating room, the emergency department, and other settings (Kreiser, 2012).

To enhance patient safety and quality, many hospitals have implemented rapid response teams. These interprofessional teams are activated by a staff nurse or other clinician when a patient's condition deteriorates unexpectedly. A rapid response brings clinical experts quickly to the patient's bedside and can be implemented in a cost‐effective manner (Mitchell, Schatz, & Francis, 2014). In recognition of patient‐centered care, some facilities permit a rapid response team to be activated by patients and family members (Gerdik, Vallish, Miles, Godwin, Wludyka, & Panni, 2010).