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Examples of collaborative approaches

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The two case studies presented in this chapter seek to illustrate such inclusive approaches. In both cases, people with long‐term conditions are provided with group‐based and informational support structures which offer them opportunities to ‘set the agenda’ around how the programmes run and, more generally, around the ongoing management of their condition. A key goal is that by being together with others in similar situations, participants can be supported to take responsibility for their health. The first example concerns an information group run by two regional Australian hospitals, supporting people living with a stoma, or people who are close to an ostomate. The second concerns a recovery course run by Norwegian municipal mental health services to provide opportunities for development and learning for persons with mental health or substance abuse problems. The common factors between the two examples are that the services provide frames and structures for inclusion (time, place, routine, professional commitment) and the founding values are person‐centred. In each case, there is a focus on acknowledging and including everybody who attends. At the same time, the agenda (e.g. topics and whose voices are given space) is decided together with the participants. There is awareness that knowledge based on lived experience is as valuable as the professional knowledge which the supporting professionals bring to the group‐based programmes.

International Practice Development in Health and Social Care

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