Читать книгу Infectious Disease Management in Animal Shelters - Группа авторов - Страница 72

Regular staff training is essential to implement effective wellness programs. Staff knowledge, attitude, and skill will largely determine the success or failure of every aspect of the shelter's wellness program. Staff must be taught how to gather the essential historical information at the time of intake; to attend to all aspects of animal care including handling, feeding, cleaning, disease recognition, and behavioral care; and to offer adoption counseling that will help ensure a successful match. Adopters should receive written records and instructions for follow‐up care with their veterinarian. In addition, post‐adoption counseling and follow‐up should be offered. The importance of regular staff training and assessment, and effective staff management and leadership cannot be overemphasized. The best‐run shelters are ones with competent, compassionate, well‐trained staff that work cooperatively in efforts to provide excellent animal care and public service.