Читать книгу The Veterinary Dental Patient: A Multidisciplinary Approach - Группа авторов - Страница 60

Companion animals have become an important part of our lives, and many people consider their pet a part of their family. This bond is important to the veterinarian and their team as it has made clients more interested in dental care for their pets. It is essential that communication remains open between all parties and that the entire veterinary team project the same message to the client. All members of the veterinary team must be excited and motivated. The veterinarian and their team must educate the client about the need for dentistry and demonstrate the importance of good oral hygiene to the overall health of their pet. Clients need to hear the same message seven times to ensure they retain and understand the meaning. In this author's experience, 25% of your clients will accept whatever you say immediately; 60% will take a little time to accept your recommendations; and the remaining 15% will never accept your suggestions. As veterinary professionals, we need to concentrate on the 60% to ensure they understand the need for dental care.