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All medications and supplements the patient is on at the time of the appointment should be noted. In addition to standard medications like antibiotics, glucocorticoids, flea‐control products, and heartworm preventatives, supplements and topicals (shampoos, mousses, sprays, wipes, creams, ointments, powders, dips, and collars) should be included. Specifics regarding dose, treatment duration, and method of application should be recorded. Consistency of administration is important as well. Clients may refer the veterinarian to the medical record rather than discuss the specifics of what they are doing. This should be done with caution, as medications may not always be given as directed.

In addition to current medications, previous therapies should be discussed and noted. Clients will be frustrated if asked to repeat a previous therapy without discussing why it is warranted. It makes them doubt the veterinarian and the thoroughness of their understanding of the case. It is also helpful to find out which therapies the client thinks were most effective, and which did not help at all.