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1.3 Artificial Intelligence in HRM
ОглавлениеResearch suggests that biasness creeps in when humans are assigned the task of hiring, promotion, performance appraisal, compensation, etc. For instance, racial discrimination occurs when humans are assigned the task of hiring [29]. Another study conducted by Mckinsey and Leanln revealed that entry-level women faced discrimination during the promotion as against their male counterparts [20]. Employees also face discrimination during performance appraisal on grounds of their age [33]. Research also suggests that women face discrimination while receiving compensation and promotion [18]. AI helps in overcoming such biasness. AI is used in all the aspects of HRM like recruitment, engaging the applicants and the employees, orientation, onboarding, performance evaluation, training, compensation, and employee retention. These aspects are discussed below in detail.