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Organizations organize orientation programs for acquainting the new joiners regarding the organizational culture, rules and regulations, employee benefits, etc. According to Miller, nearly 90% of the new joiners tend to miss some or the other details during the orientation program [27]. The organizations can overcome this problem by using chatbots that can answer all the queries of new joiners which they might miss during the orientation program.

The AI-backed programs are enhancing onboarding programs as well. With the help of chatbots, the newly joined employees can get all the information regarding whom to report, their team members, what work is assigned to them, etc. Example: Amber is a chatbot that is used by Oyo, Marico Ltd., and many more. Mr. Amit Prakash, Chief HR Officer of Marico Ltd., emphasized the importance of Amber in the onboarding process in Marico Ltd. He said, “When employees join us at different locations, the supervision for onboarding employees has to be better. On the day of joining, the new members are taken out for lunch with the supervisor. For me to get into that detail is difficult. Amber helps to manage this information with little effort” [1].