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1.5.1 Navigation Apps for Hospitals
ОглавлениеPatients getting lost in huge hospital complexes result in thousands of cancelled appointments and millions of dollars in cost in big hospitals. Data from the National Health Service from the UK in 2013 shows that about 7 million appointments were messed every year due to visitors and patients losing their way in and around hospitals [34]. In a study at the University of Nottingham, all junior doctors reported to have got lost on the way to in an emergency and crucial time was wasted [35]. Children’s Hospital Boston has developed a GPS-based app named MyWay which guides patients and even staff to their location in the shortest way and has reduced stress for visitors and patients in navigating through the hospital [36]. There is a need for the healthcare facilities to plan configuration of design and use technology and characteristics of future users in developing navigation facilities in healthcare centers with special emphasis on people who are challenged visually or cognitively with a need to develop a universal symbol system for healthcare [37].