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1.7 Community Segment

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Health kiosks are devices which can provide services like connecting patients to healthcare providers or dispense products such as medicines. Kiosks are a useful way to decrease the burden on human healthcare workers and reduce the time spent by patients and healthcare workers in obtaining data. It is seen that the tasks performed and data obtained by kiosks are valid but not all data collected is usable with many users inputting data which was random and not usable or not related [44]. Installation of digital kiosks has been associated with various patterns of use as time passes with an initial rapid increase in the first 5 months followed by a rapid reduction in usage thereafter. This rapid initial rise seen is due to enthusiastic usage by patients older than 15 years [45]. Kiosk usage is determined by user friendliness but it is seen that older users and are less likely to be at ease at using the Kiosk system while skilled workers are more likely to use it compared to other groups [46].

Advanced Healthcare Systems

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