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1.2. The method
ОглавлениеBased on the fundamental concept, namely the activity situation, the resulting cindynics method is based on two notions as follows:
– the characterization of this activity situation by an objective approach of the internal and external contexts4, complemented by other observable criteria (see section 1.3);
– the qualification of hazardous areas within it, whether directly observable or not. It is therefore imperative to acquire the ability to describe unobservable elements. This ability was brought about by the scientific advances of the beginning of the 20th century. Indeed, since then, the reality of the world has evolved considerably thanks to two fundamental discoveries: quantum theory, which has brought to light the existence of invisible aspects of matter, and complexity5.
Consequently, in order to succeed in describing the unobservable elements, cindynics adopts a method of description known as the “method of relativized conceptualization (MRC)” [MUG 77] proposed by Mioara Mugur Schätcher, a specialist in quantum physics. This method, born from the inability of physicists to observe – by means of measuring instruments, even very sophisticated ones – the invisible phenomena existing within matter, is based on a new process of constructing knowledge of the unobservable.
Through repeated observations, descriptions of the impalpable or unobservable are obtained by producing more or less objective images called “aspects” to ensure qualification.
The multiplication of qualifications carried out by observations in arbitrarily large quantities leads to a qualification grid used to establish a “relativized description” of the unobservable.
This method of describing risk sources that are not easily observable thus makes it possible to identify and evaluate the gaps or inconsistencies generated by the inevitable changes that organizations experience6.
We have already noted that the original organization cannot be considered intangible. It must be adapted to this inescapability in order to prevent any possible dysfunction. This notion of temporality is all the more important since it is often slow, sometimes almost impalpable, evolutions that are at the origin of disasters. It is therefore a question of integrating the notion of transformation operators (see Chapter 2, section 2.1).