Читать книгу Diversity and Inclusion Matters - Jason R. Thompson - Страница 29

Diversity training is part of how you create a more diverse and inclusive work environment, but it is not a solution in and of itself. A one-time training, whether it's 45 minutes or a whole day, will not change the culture of the organization or one's views. Diversity training is part of the process the company will use to create the needed change for the organization. In 2019 a Harvard Business Review article stated that virtually all Fortune 500 companies offer diversity training to their employees.¹ Despite this “since 2000, 99% of Fortune 500 companies have paid settlements in at least one discrimination or sexual harassment lawsuit, according to a report from Good Jobs First, and that's not including the cases without a public record or incidents victims didn't report.”²

So why doesn't diversity training work? The biggest challenge for diversity programs is unrealistic expectations! Think about it: It would be impossible to teach someone calculus in a one-hour session. Yet, we think a one-hour mandatory session on diversity will teach employees everything they need to know about race, ethnicity, discrimination, privilege, the LGBTQ+ community, persons with disabilities, unconscious bias, and so on. Even if you did a two-week, all-day mandatory session, you could not reasonably think all the items listed above could be taught, and no one would ever assume everyone would retain all that information.