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John W. Hayes has been helping small and medium-sized companies develop their business strategies online for almost as long as the internet has been in the general public’s consciousness. Working alongside some of the biggest names in ecommerce and online marketing (including Amazon, eBay and Google), he has dedicated much of his career to demystifying the web and highlighting growth opportunities for a diverse range of businesses. As the author of numerous white papers, blog posts and guest editorials across a wide range of trade and mainstream publications, he is widely recognised as an influential Thought Leader in the SME online marketing arena.

He divides his time between his office in London and his home in northeast Lincolnshire where he lives with his partner Sarah and two daughters Rose and Dotty. When he is not at work or hanging out with the family, you can find him on his bike, cycling along a route by the sea and dreaming up his next big idea.

For updates on this book and future projects you follow him on Twitter: @john_w_hayes or on Facebook: www.facebook.com/becomingtheexpert