Читать книгу NLP Workbook: A practical guide to achieving the results you want - Joseph O’Connor - Страница 19

There are two main types of learning. The first is simple learning, sometimes called single loop learning. Here there is a gap between what you know and what you want to know, and you take action to close that gap. The results are feedback leading to increased knowledge or skills. The feedback lets you know whether you are approaching your goal. If your actions get you nearer the goal, that is, close the gap, then you do more of them. If they increase the gap, then you do less of them. (At least that’s the theory – it’s amazing how often we assume that we have to do more of the same actions!) Solving the problem is closing the gap.

Simple learning

Simple learning and problem solving take place within a boundary of assumptions and beliefs about what is possible and necessary. For example, a man may get frequent headaches and go to the doctor. The doctor prescribes painkillers. The man goes away happy and the next time he has a headache, he takes the painkillers. Simple problem, simple solution. An example from business would be an organization that wants to invest in a more modern and faster manufacturing plant. They try a number of possibilities and settle on the most cost-effective one. Six months later the plant is built and running to full capacity. Simple problem, simple solution.