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Copyright © by Laura Crawshaw. All rights reserved.

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Library of Congress Cataloging-in-Publication Data

Crawshaw, Laura, 1953–

Taming the abrasive manager : how to end unnecessary roughness in the workplace / Laura Crawshaw.

p. cm.

Includes bibliographical references and index.

ISBN 978-0-7879-8837-1 (cloth)

1. Managing your boss. 2. Organizational behaviour. 3. Interpersonal relation. I. Title

HF5548.83.C73 2007

650.1 3—dc22

2007011826

FIRST EDITION