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What people say about this book
Оглавление“A practical, easy to read book, exploring the benefits of developing personal effectiveness through asking better questions. An essential read for any healthcare professional who wishes to enhance their practice – empowering both patients and colleagues.”
Alasdair G Miller, Dental Postgraduate Dean, NHS South West & President elect 2014, British Dental Association (BDA)
“Thanks for bringing more consciousness to communication! I’ve learned a great deal and have been implementing many of the strategies already. This is an excellent book for those wanting to empower through insight and understanding – themselves, their clients, plus the Health & Wellbeing Profession.”
Scott Billings, Japanese Acupuncturist, Senior Lecturer at the Australian Shiatsu College, VIC, AUS
“I’ve lost count of the times clients return for a review of their injury and report their symptoms are no better. When in fact things are improved, however the client has failed to recognise this. Using the skills outlined in this book it is imperative we illicit the most accurate information from our clients so we can tailor our management plans to that individual at that point in time.”
Rob Brandham, APA Sports Physiotherapist, MPhysio (Sports), Director, St Kilda Road Sports & Physiotherapy Centre, VIC, AUS
“What an inspiring read! This wonderful book enables one to realise that by stepping back you enable and empower your clients to take more control of their own health. I highly recommend that all health and wellbeing practitioners learn these skills as we all need to consistently reflect on and improve our practice and tap in to the potential of others.”
Rhonda Hinds, Registered Nurse, Community Nursing, Victoria, Australia
“Wow! From the first chapter I found myself changing my perceptions on how I currently interact with clients. This book really made me reflect on the way I converse and how I can improve my practice, through asking Better Questions – whilst making sure that I really listened to their answers.”
Ross McKenzie, Remedial Massage Therapist, Dip RM,
Member AAMT, VIC, AUS
“To better assist clients is our primary goal, this book clearly guides us through better questioning and therefore more mindful, empowering practice. Thanks for a welcome addition to our field. I recommend it to practitioners and also to their support staff, as they too will greatly benefit from the ‘jewels’ to be found within this thoughtfully written book.”
Karina Hilterman, Medical Herbalist & Wellness Educator, Founder of ‘Herb Awareness Week’, VIC, AUS & NZ
“At last a book which helps managers develop the full leadership potential of those working closely with or reporting to them. The authors lead the reader through the art of listening carefully before jumping in with the answers – a must read from cover to cover and a god send to anyone who wants to improve their coaching skills!”
Caroline Mulcahy, Former Director of Neonatal Services & Principal Nurse, Royal Women’s Hospital, AUS
“A great, easy to use book which will enable staff to ask better questions and connect with clients in a more meaningful way, strengthening their relationship. Thank you Lindsay and Heather-Jane for providing this valuable addition to our toolkit to enhance our person-centred approach with clients.”
Sushila Patel, Managing Director of Care Companions Ltd (Home Care), UK
“Simplicity underlies a good deal of creative thinking and innovation. Better Questions cuts through to the heart of a simple and effective approach to help individuals uncover their own innate wisdom. It is both powerful and empowering.”
Max Dumais, Founding CEO of the De Bono Institute, VIC, AUS
“Better quality questions are vital to success in life, in business and in how you relate to yourself, others & the world. With the right questions you can directionalise people’s head, heart and gut brains. Well done to Lindsay & Heather-Jane for bringing this great book to Health & Wellbeing Professionals. It’ll make a difference to the quality of the questions being asked by practitioners in this important area.”
Grant Soosalu, Scientist & Psychologist, Co-founder of emerging field of multiple Brain Integration Techniques (mBIT/mBraining)
“Crisp thinking and delivery of a complex issue, with a solution that can be applied to any situation great and small. Clear exposition so empowering yet in retrospect self-evident, turning an emotive topic into simple guidelines of logic where emotions can no longer interfere.”
Peter Gregory MBBS MS FRACS. Surgeon & Oncologist. Monash Medical Centre, VIC, AUS