Читать книгу Motivating Today's Employees - Lin Grensing-Pophal - Страница 26

Many employers assume they know what their workers want and believe they are providing it. For example, they may point to good wage and benefit packages as proof that they are doing well by their employees. But sometimes, when we think we know what motivates our workforce, we may be wrong.

Sue Marczinke has been with Royal Credit Union (RCU) in Eau Claire, Wisconsin, for more than twenty years. Marczinke started at rcu through a cooperative education program sponsored by her high school. “I started out doing microfilming, receipts, and things like that. I did some receptionist work in the lobby — answered phones and greeted people.” Later she went to vocational school to pursue a degree in accounting, all the while remaining at rcu. She worked in the accounting department for about two years, in customer service for about 14 years, and was recently promoted to a position in the employee services and development department.

What has kept her with rcu all of these years? “I would say the employees that I worked with,” Marczinke says, “I always had really good staff that I worked with. I always felt very stable. I never felt threatened that rcu was not going to be there. I always had good supervision — I think that’s important. If you have a good supervisor that you can trust and that helps you, I think that makes a big difference, and I was lucky enough to have that.”

You may notice that money wasn’t at the top of the list for Marczinke. In fact, when asked about the impact of pay, Marczinke says, “I always felt the pay was fair for what I was doing.”