Читать книгу Motivating Today's Employees - Lin Grensing-Pophal - Страница 31

Once you’ve listened to your employees comments and observed their actions, how can you put this new information into motivational practice?

First consider the maintainers: pay and benefits. You need to make sure that your pay and benefits package is equitable internally and competitive externally. These basics do matter. But today, companies also need to look beyond the basics at some less typical considerations, like non-traditional benefits. Do you have flextime? Do you have pto (paid time off) days, rather than the traditional vacation days? Is your technology up to date? Even things like whether employees’ office furniture is in good shape, or how clean the breakroom and restrooms are can make a difference.

Next, consider how well you keep employees informed and involved. Today’s employees have a hunger to learn and to grow. They want to be involved — and they have a lot to offer.

Front-line managers have a critical impact on employee relations in any organization. Managers are the first point of contact for employees and have a very strong influence on employees’ job satisfaction, morale, and motivation. Management can impact employees at many stages in the employee life cycle and in many ways. Managers are responsible for a great many tasks and topics, including hiring, conveying job requirements, communicating, training, and redirecting, or, in some cases, reprimanding employees. These issues will be discussed in detail in later chapters.

Organizations can’t afford to ignore employee relations issues that can have a negative impact on recruitment, retention, and motivation. Have a look at Sample 2 to help you determine whether your company is in danger of losing unmotivated, yet important, staff.