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to… James Gregory

cc…

re… Katie Philpott

James, my duties as Head of Client Services mean that I am far too busy to bestow upon young Katie my traditional welcome of tea and muffins. Since you are the account manager with whom she will be working most closely, may I request that you take her under your wing and make sure that she is familiar with our ways? Suffice it to say that I would not wish a repeat of what happened with the last trainee.