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1 From Drinking Lattes to Serving Them Up

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“The humble improve.”

a quote from Wynton Marsalis, jazz musician, published on the side of a cup of a Starbucks Double Tall Skim Latte

This is the true, surprising story of an old white man who was kicked out of the top of the American Establishment, by chance met a young African-American woman from a completely different background, and came to learn what is important in life. He was born into privilege on the affluent Upper East Side of Manhattan, she into poverty in the projects in Brooklyn. He once had a high-powered advertising job and now had nothing; she came from the streets and now had succeeded—so much so that she was able to offer a stranger a chance to save himself.

This is my story, and like all surprising stories, it starts with an accident.

How Starbucks Saved My Life

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