Читать книгу Management - Michael Heath, Michael Heath - Страница 13

A motivated team looks at obstacles as things to be overcome. A demotivated team sees the same obstacles as proof of the pointlessness of their efforts. Here are my ‘High Five’ tips to deliver sky-high levels of motivation.

1 Give recognition and praise for what your people achieve. Catch people doing things right. Give the praise quickly and make sure you say why it was important.

2 Make the work challenging. People who are stretched maintain higher levels of motivation than people who are underused. Get your people out of their comfort zones!

3 Make the work interesting. We all find different work interesting. The trick is to get to know what work is interesting to each individual in your team.

“Really great people make you feel that you, too, can become great” Mark Twain, American writer

4 Create development paths. Are your people doing the same things they were doing this time last year? Then they are unlikely to be developing new skills.

5 Encourage real ownership and responsibility. When I own something I have more incentive to make sure I’m doing it to a high standard. Delegate whole tasks where you can. Make sure you’ve read our seven ‘must do’ delegation tips (2.6)!

If you’re a good manager you’ll know that there are some real ‘turn-offs’ that demotivate people. But demotivated people don’t always tell you what it is that’s demotivating them. So you have to make sure you find out. Ask things such as “What is the biggest factor that prevents you from achieving your goals?” My bet is that a big demotivator will soon emerge.

Some demotivators you can deal with and some you can’t. Be creative and try and see the situation from the employee’s point of view. Tackle the demotivators together. Sometimes just being listened to is enough to get them fired up again.

Mastering motivation takes time and insight, but the contribution it unleashes can be amazing.