Читать книгу Disaster Education, Communication and Engagement - Neil Dufty - Страница 20

Communication networks among responders are critical to effective coordination and information transfer across emergency agencies and other organisations that are active in disasters.

As the complexity of the event increases, information about the disaster, its effects, associated response needs, jurisdictional responsibilities, available resources, and engaged organisations and personnel is distributed among an array of responders (Militello et al. 2007). As stated by Kapucu (2006), ‘if responders are not in contact with each other and if information does not flow properly, it is hard to envision a successful disaster response’.

Research has suggested that prior plans do not appear to be good predictors of actual communication interaction between agencies (e.g. Choi and Brower 2006). On the other hand, it appears that embedding communication relations and institutions improves the efficacy of disaster network interactions (Nowell and Steelman 2015).

Further discussion about crisis communications is found in Chapter 3.