Читать книгу Manage to Engage - Pamela Hackett - Страница 45

The drive to innovate management practices has been slow to build. The surveys show it. The underenthused demonstrate it. Why? For the most part, businesses continue to recruit, train, structure, lead, reward, recognize, decide, develop, and grow their people in much the same way they did decades ago

It's easy to mistake IT investment and new HR processes for progress. But has anything fundamentally changed in the way a business is run and managed? We haven't invested in thinking about the management models and their ability to promote individuals’ discretionary effort – that propensity to go the extra mile. But the model drives management behavior, and management behavior drives employee behavior and engagement. Companies lose out as a result, because this discretionary effort could and should be their competitive advantage.

Imagine the advantage you are sitting on if you address this.