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Preface

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The evolution of our digital society has sped up our lives significantly that a critical event unfolds with extreme rapidness with the exponential growth in technology and constant societal transformation our critical infrastructure is more susceptible and vulnerable to catastrophic and escalating failures. Consequently, we now need to incorporate a new mindset and intelligent decision‐making structures, processes, and tools to manage from a normal day to unpredictable events such as power outages, natural disasters, virus outbreaks, such as COVID‐19, or manmade incidences. This book facilitates bridging the gap between a critical event, a mission critical engineer, and the critical infrastructure that needs to be in place while working to manage throughout the incident with safety, confidence, and situational awareness.

This text intends to provide the foundations of mission critical infrastructure from an engineering and operations perspective. It should be noted that this book is a work in progress and does not include every detail. It does, however, provide foundational topics as well as more advanced subjects of critical infrastructure that are relevant to society today. Topics such as Reliability, Resiliency, Energy Security, UPS Systems, Standby Generators, Automatic and Static Transfer Switches, Power Quality, Data Center Cooling, Efficiency, Air Flow Management, Fire Systems, Raised Floors, Mission Critical Engineering, Safety, Cyber Security, Electromagnetic Pulse, IoT, Machine Learning, Analytics, and Green Practices are discussed in layman’s terms.

It is imperative that anyone wishing to enter into this mission critical industry has the necessary foundation to operate critical systems with the goal of reducing operational risk, improving safety, and decreasing greenhouse gases. Not having the proper standardized training in place will lead to lost lives and every type of cascading failure due to poor operational decisions and a lack of situational awareness. The purpose of this book is to transition today’s facilities and IT engineers into the growing mission critical industry and properly equip them with resources to deal with the hazards and challenges of a field that is a lynchpin for the reliability and resiliency of our ever‐evolving digital society. In the next 7–10 years, half of our workforce will retire, while the industry will at least double in size. It is imperative that an appropriate knowledge transfer occurs for the next generation engineer who will take over the reins.

I have dedicated my career to providing the means for effective knowledge transfer and an appropriate learning environment through a software platform named SmartWALK®. In addition, I have also developed a customizable learning management system known as SmartTEAM™. SmartTEAM™ creates the foundation of corporate and institutionalized customized training, knowledge transfer, awareness, and methodology through various immersive and collaborative content. This learning environment promotes continuous learning and improvement for professionals in the industry throughout their careers.

To learn more about the accompanying study tools offered, go to https://pmcgroupone.com/ and head over to the Technology tab to find SmartTEAM™. If you would like to make a comment regarding new material for the next edition, please feel free to contact me at the below‐mentioned addresses.

August 2020

Peter M. Curtis Founder | CEO PMC Group One, LLC pcurtis@pmcgroupone.com

Maintaining Mission Critical Systems in a 24/7 Environment

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