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List of Illustrations

Figure 1.1: 6Q Governance (TM) as a business canvas.

Figure 3.1: AcdB layout on a whiteboard.

Figure 3.2: Worked example: TechServ! It’s not an IT project, it’s a customer service project.

Figure 3.3: Typical output from a stakeholder analysis.

Figure 3.4: Helpful output from Business Process Mapping.

Figure 3.5: A typical logic map. Source: Arnold [19].

Figure 3.6: An example of a Results Chain. Source: Thorp, J. (2003).

Figure 3.7: A weak AcdB logic.

Figure 3.8: Initial value chain.

Figure 3.9: Enhanced value chain.

Figure 3.10: Value chain enhanced with projects identified through influencer analysis.

Figure 3.11: Prototype project reports.

Figure 3.12: Screenshot of step 1 of the project initiation process – business case. Source: DSTG.

Figure 3.13: Prototype project portfolio management reports at DSTG.

Figure B.1: Project governance structure. Source: Young, 2005.

Figure B.2: Project timeline. Source: Young, 2005.