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Session 3.
Managing the project
Team effectiveness
ОглавлениеThe job of the ideal PM is to make the team productive. To do this, you don’t need to develop KPIs and make dashboards for tracking. An effective team works on the principle of minimax. Maximize results with minimal effort and cost. An ideal PM makes sure there is nothing unnecessary and useless. No unnecessary communications, no processes, no downtime, no rework, no wrong decisions, etc. Nothing should get in the way of people working and showing team qualities that individually team members don’t have. If the PM is really good at his job, the team will be effective. It simply can’t be otherwise. Just having the perfect PM on a team does not make it effective. Any new team goes through 5 stages: formation, confrontation, normalization, functioning and breaking up. By the way, Dr. Milestone, this model was coined by your fellow psychologist Bruce Tuckman. Therefore, the task of the ideal PM is to get the team to the functioning stage faster, when the team reaches its potential and starts delivering results. You need to understand what stage the team is at and give it enough time to go through this cycle. How long the cycle takes depends on the team and the context. If the team is going to go on a quest before going to a bar, the team will go through all the cycles in a couple of hours, but if there is a big project to be done, it can take several months to reach a good level of performance.