Читать книгу Your mom’s best friend’s project manager! Key skills for a successful career in project management and management - Семён Колосов - Страница 12

Without communication management, you can forget about the effective and comfortable functioning of the team. Consequently, you can forget about the results. Communication is the foundation of interaction and maintaining context. An ideal PM knows how to organize communication between all stakeholders and participants so that it is clear where and how everyone communicates, what meetings are for what and what is discussed at them, what is done, how it is done, when the key milestones are, and what responsibility each participant has. It’s not about communication skill, it’s about interaction design. The ideal PM doesn’t have one that talked to someone somewhere but others didn’t know or didn’t understand. He makes sure that from the very beginning there are no uncontrolled communication flows, everyone knows their roles, expected results, when important deadlines are, who can be brought together directly without mediation, and for whom you need to be an information broker.