Читать книгу Digital Government Excellence - Siim Sikkut - Страница 13

All twenty stories, or interview chapters, are largely structured similarly, with some questions common for each person and some specially catered to their background or depending on how the conversation went.

Each story covers the following themes:

 The person's background: what led them to taking the digital government leader's job? What was their past experience and motivation for it?

 Context: what was the digital government situation and setup at the time? What were the challenges and political issues that needed tackling?

 Starting the job: first hundred days and sequencing of steps

 Vision and strategy: their ambition, the key initiatives that they set out to do—what were their mandate and levers for it?

 Leadership style and practices: routines with the team or building a team and its culture, the values or practices they tried to instill

 Successes and failures: lessons learned from them and from the time in office

 Transition: leaving and how to make changes stick

 Key recommendations: for all peers doing the same job—what does it take to be an effective digital government leader?

Most of the interviews were done between August and September 2021, so COVID-19 was a theme we touched on as a special focus with leaders who had been most recently or still were in the job, sharing how they coped with it in their role and strategy.

Each chapter is accompanied by a short background story on why I chose this person for the book. My attempt with these sections is to try to pass on what is special about that particular leader and what to look for in the chapter that follows.

You will find a short epilogue in way of a summary, where I have tried to distill a few of the biggest common learnings and takeaways from the twenty stories. This epilogue aims to provide the shorthand playbook on key themes of how to be or become an effective leader to drive a government (or any organization) to digital excellence.