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Given These Challenges, Did You Have Any Requests Going In?

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It was not a condition per se, but part of what I presented to His Highness the Ruler and to the Executive Committee was that we needed to have champions in all the government, semi-government, and private sector entities to work directly with us and have dual reporting lines. If we wanted to reach our goals, we needed to run in a very high-speed mode, different from the existing government mode.

Although Dubai has been known as the Dubai Inc. government for the way we operate as almost like a private sector, what we needed for smart city building was a very fast decision-making process and a very fast access to the infrastructure in different government organizations. We needed all the CEOs of the government and city on the same page, in one platform and organization.

The idea behind this request was also to integrate efforts and to make the agendas clear in front of each other. The benefit of one organization would mean the benefits for everyone. We needed to become close to them to be able to deliver at speed, and that is what we achieved later thanks to everyone's cooperation.

Digital Government Excellence

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