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CHAPTER 1
Welcome to the Future
THE AI UMBRELLA

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We start with AI, artificial intelligence, as it is the overarching term for a variety of technologies. AI generally refers to making computers act like people. “Weak AI” is that which can do something very specific, very well, and “strong AI” is that which thinks like humans, draws on general knowledge, imitates common sense, threatens to become self‐aware, and takes over the world.

We have lived with weak AI for a while now. Pandora is very good at choosing what music you might like based on the sort of music you liked before. Amazon is pretty good at guessing that if you bought this, you might like to buy that. Google's AlphaGo beat Go world champion Lee Sedol in March 2016. Another AI system (DeepStack) beat experts at no‐limit, Texas Hold'em Poker.10 But none of those systems can do anything else. They are weak.

Artificial intelligence is a large umbrella. Under it, you'll find visual recognition (“That's a cat!”), voice recognition (you can say things like, “It won't turn on” or “It won't connect to the Internet” or “It never arrived”), natural language processing (“I think you said you wanted me to open the garage door and warm up your car. Is that right?”), expert systems (“Based on its behavior, I am 98.3 % confident that is a cat”), affective computing (“I see cats make you happy”), and robotics (I'm acting like a cat).

10

“DeepStack: Expert‐Level Artificial Intelligence in No‐Limit Poker,” https://arxiv.org/abs/1701.01724.

Artificial Intelligence for Marketing

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