Читать книгу Stand Tall Leadership - Steven A. Bollar - Страница 24

People remember promises. Promises have a heavier weight than other statements. A promise states; no matter what I will follow through with what I said. Promises are usually reserved for your big issues, projects, and events. When a promise is broken everyone takes notice. Yes, you can apologize, and they may accept the apology, but your actions are logged into the memory of others. At times, emergencies come up that prevent you from fulfilling your promise. You must do whatever you can to make up for the missed promise. Just letting it go isn't enough. When others see over time that you are keeping you promises, doesn't that help maintain a higher level of integrity?