Читать книгу Root Cause Failure Analysis - Trinath Sahoo - Страница 83

Training is very important in the effort to reduce human errors and hence accidents. Safety training is vital for everybody involved in the system. Operator training will not, however, improve reliability when the root cause is bad design or poor management. Training given should be well planned and appropriate to the job. Realistic simulation and role‐play exercises are some of the best ways to train people. Everybody must be familiar with the system and made aware of the risks involved and how their actions effect reliability. Training should cover the use of all job aids including procedures, and other ancillary and emergency equipment. Recovery procedures should be explained for use after errors have been made. Personnel performance checks and evaluations should be used and good, constructive feedback given at regular intervals. Refresher training should also be used to prevent behavior patterns building up such that variations of equipment and procedures can not be handled.