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Notes

Оглавление

1. See The One Best Way by Robert Kanigel (Viking, 1997) for a fascinating biography of Taylor and his work.

2. These were one‐person shops at the outset, solo practitioners, even the legendary James McKinsey.

3. As evidence of this, the first management consulting conference was organized in 1888 by the German Post Office. According to records, nobody came.

4. Christopher D. McKenna of Johns Hopkins University and Oxford University has written extensively on these governmental factors that promoted independent consulting.

5. Edgar Schein is probably the preeminent authority and originator of the term process consulting. See his book Process Consultation Revisited (Prentice‐Hall, 1998) and my book Process Consulting (Jossey‐Bass/Pfeiffer, 2002).

6. That number is often claimed as about 400,000 by various sources, but I've never seen an authoritative report or calculation.

7. Six of my books have titles using “Million Dollar” because (trust me) a hundred thousand dollars is not what it used to be.

The Consulting Bible

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