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Notes
Оглавление1 1. See The One Best Way by Robert Kanigel (Viking, 1997) for a fascinating biography of Taylor and his work.
2 2. These were one‐person shops at the outset, solo practitioners, even the legendary James McKinsey.
3 3. As evidence of this, the first management consulting conference was organized in 1888 by the German Post Office. According to records, nobody came.
4 4. Christopher D. McKenna of Johns Hopkins University and Oxford University has written extensively on these governmental factors that promoted independent consulting.
5 5. Edgar Schein is probably the preeminent authority and originator of the term process consulting. See his book Process Consultation Revisited (Prentice‐Hall, 1998) and my book Process Consulting (Jossey‐Bass/Pfeiffer, 2002).
6 6. That number is often claimed as about 400,000 by various sources, but I've never seen an authoritative report or calculation.
7 7. Six of my books have titles using “Million Dollar” because (trust me) a hundred thousand dollars is not what it used to be.