Читать книгу Managing the Dental Team: Guidelines for Practice Success - American Dental Association - Страница 15

General duties include:

• greeting patients upon arrival and providing all appropriate forms

• creating a comfortable, relaxed yet professional environment in the front office

• keeping track of patient charts

• advising doctor and other staff of patient arrivals

• updating the schedule when it changes and coordinating patient flow

• noting when patients are late

• working with the doctor to reschedule missed appointments or change proposed treatment for the day

• scheduling and confirming appointments

• determining the appropriate response, in consultation with the doctor, when appointments are missed or when there are late arrivals or late cancellations