Читать книгу Managing the Dental Team: Guidelines for Practice Success - American Dental Association - Страница 20

Office Manager

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General duties include:

• administering the day-to-day activities of the business office, including patient and employee relations

• interviewing and dismissing staff

• managing the practice’s marketing and communications efforts

• ensuring regulatory compliance

• overseeing staff training and motivation

• managing compliance with OSHA and other relevant state and federal regulations

• knowing and following the office contingency plan

• staying up-to-date on trends, legislation and regulations impacting the dental profession

• managing patient financial accounts

• managing the hiring and ongoing performance of staff

• managing and updating office computer systems as necessary

Managing the Dental Team: Guidelines for Practice Success

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