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clearing toxicity: scenarios, insights, and reflections

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4.1 Indiscretion

scenario

Liz is an OR nurse known for her love of “sharing” information about her coworkers. During her shift, she often goes from one nurse to the next, prompting them with “Did you know . . . ?” or “Have you heard the latest?”

Most of the other nurses know what Liz is up to and have learned to deflect her. Even so, her constant desire to spread negative news creates friction in the OR—especially when Liz repeats information about one nurse to another. She is a master at taking tidbits of conversations out of context and sharing them with a person they are likely to upset.

Penny, an OR tech, is good buddies with Liz and often collaborates with her to spread rumors. Between the two of them, Liz and Penny stir up lots of drama in the OR. One day, Liz and Penny suggest that Tara, a nurse who has been having marital trouble, has filed for divorce from her abusive husband. Within hours, everyone in the OR thinks that Tara’s marriage is on the rocks, and, when one nurse comes up to console her, Tara becomes upset. She goes to the manager and insists that something be done to curtail Liz and Penny’s “loose lips.”

Toxic Nursing, 2nd Ed

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