Читать книгу Toxic Nursing, 2nd Ed - Cheryl Dellasega - Страница 51

Do certain nurses in your unit share personal information about coworkers with third parties? Do you? If you’re being honest, the answer to this question is ‘yes.’ It’s normal to talk about our friends and colleagues; the problem arises when we’re malicious or cruel.

One critical question to consider is whether the gossip is disruptive to the unit’s cohesion. The question then becomes: what can you as the nurse manager do about it?

4.2 Out of Context

scenario

One busy evening, Liandra—who has worked in the ER for many years—makes a medication error, which is quickly caught and corrected by one of her coworkers. Despite the self-limiting nature of the medication mistake, Liandra is consumed with guilt. She can’t stop retracing her steps and trying to figure out what led her to give the wrong dose of medication.

Carrie, Liandra’s coworker, works a double on the night after the mistake is made. She tells the entire night shift about Liandra, implying that the nurse manager is ready to take further action. By morning, the night shift workers are convinced Liandra nearly killed a patient and will suffer serious repercussions.

One of them calls Liandra to console her and discovers the incident has been blown out of proportion. This is not the first time Carrie has been caught exaggerating at the expense of a coworker.