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reflections

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Obviously, there’s a lot that’s less than ideal about Tanya’s behavior. On a broad level: what institutional/unit culture do you think made Tanya comfortable 1) texting at work, 2) calling a colleague a b—tch at work, and 3) spreading untrue gossip? Do any of your behaviors perpetuate that culture? If so, what can you do about it?

On a narrower level: If a nurse on your unit ever sent an inflammatory text or email to the wrong person in error, what action would you take? Does your organization have a policy on the use of cellphones during work hours? If not, should it?

Toxic Nursing, 2nd Ed

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