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Praise for Synergy Team Power

Synergy Team Power Credo

Contents

Introduction

Synergy Is the Secret

Synergy Is Shared Destiny

Why I Wrote This Book

Success Habit One: Building Trust

The Courage to Trust

The Enemies of Trust

Building Trust

Teamwork

Responsibility

Understanding

Seek Synergy

Talk It Out

20 Ways to Build Trust

Success Habit Two: Right Mental Attitude

Rupert’s Credo

Choose the right mental attitude

Choose awareness

Choose to go to work on “purpose”

Choose to be passionate

Choose wisdom

Choose to have a vision

Choose winning expectations

20 Ways to Have the Right Mental Attitude

Success Habit Three: Make It Fun!

If It’s Not Fun, It’s Not Worth It

Having Fun with Customers

Laughter Is the Great Connector

Joy in the Workplace Is a Powerful Motivator

Enthusiasm Is Contagious

Excitement Is the Fiery Ember of Desire

Gratitude Unlocks the Door to a Fuller Life

Become a Synergy Funologist

20 Ways to Make it Fun

Success Habit Four: Be a “First-Giver”

Give Unconditionally-Have no “Fear” of Loss

Give Motivation and Encouragement

Give Full Attention and Be Present

Give by Being Competent

Give Great Service to Internal and External Customers

Give by Embracing Change

Give by Following the Golden Rule

Give by Being a Professional

Give by Being Innovative

Give Respect by Being on Time

Give Commitment to the Vision, Values, and Goals

Give Your Voice to Ideas

Give by Valuing and Supporting Education

Give by Mentoring, Coaching, and Empowering Others

Give by Doing it Right First Time

Give Leadership by Example

Give by Being Courteous and Well-Mannered

Team Courtesy Rules

Give by Practicing Quality in All You do

Give Yourself the Gift of Giving

20 Ways to Be a First-Giver

Success Habit Five: Be a Synergist

The Synergy Experience

Choose the Higher Path

Friends and Enemies of Synergy

The Enemy of Synergy is Wrong Thinking

When Things Go Wrong

Micro-Managers, Terrorist Bosses, and Others

Interpersonal Communication

Synergy Behavior Matrix

20 Ways to Be a Synergist

In Conclusion

Selected Bibliography

About Chris Alexander