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Bullet points

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Not much to explain here, as bullet points are pretty self-explanatory in and of themselves. I use bullet points a lot. Unlike subheadings, I don’t recommend bullets on every single page, but I NEVER make a website without bullets on a few pages.

Bullet points allow you to make specific points in a very clear fashion. They also make for great scan-ability and are very simple for people to read. See Sample 5.

As you can see from my page, the bullets list the benefits of my website writing in a rather clear fashion (well, technically, they are features. It just sounds better to call them benefits). It gives readers a very simple-to-glance-at picture of my most important points.

This is an example of side-by-side bullets; two across and three down in this case (with a subheading leading it off). But I don’t always do this. If there are only three to five points, I usually use one row, like below (and these bullets will list a few points about them):

 Spacing is important: Keep a space between each point. Bullet points lose their “ease of reading” effect when they are crammed together. And when I say “bullet point,” the bullet itself can be anything; squares, diamonds, numbers, etc.

 Important Note: I also use bullets in paragraph form. There’s no rule that says a bullet list needs to be an actual item list. This bullet is a four-sentence paragraph, and that’s just fine. I often bold the first part of it to make it stand out.

 Important Note Continued: Look at Sample 5. These paragraph bullets are actually quite effective at conveying a point and making the text stand out from the rest of the page. The eyes are drawn to a bullet, and the “shortness” of the information says “easy to read,” and as we’ve already discussed, we LIKE easy!

 Bullets can be links. It’s a great way to list services and the like.

 Lastly, don’t overstay your welcome. Unlike subheadings, which I use early and often, I do not overdo it with bullet points. I use them on maybe 60% of the pages I write (not 99%, like I do with subheadings). That’s because I feel the more pages you use bullets on (and the more times you use them on a single page), the less effective they become. If it seems like everywhere you look on your site you see bullet points, that means you probably have too many.

Business Writing for the Web

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