Читать книгу Supply Chain Management For Dummies - Daniel Stanton - Страница 74

The second step is measuring the process that you’re trying to improve. Because Six Sigma is a mathematical approach, you need to collect data so that you can measure how the process is working and calculate the amount of variation. Taking good measurements is critical so that you can calculate benefits during the next steps in a project. If your measurements aren’t accurate, your improvement efforts are probably going to be misguided.