Читать книгу Supply Chain Management For Dummies - Daniel Stanton - Страница 83

Experts in any field have their own tools, rules, and language. In supply chain management, the same word can mean something different things depending on the context. Transportation companies (such as steamship lines and trucking companies) refer to their customer as the shipper, whereas their customers often use the term shipper to describe the transportation company. The project manager needs to be able to translate among functions and encourage people to explain what they’re trying to say without using jargon.