Читать книгу Beached Whale - Daren Martin - Страница 34
Оглавление33
There is power in words.
Words become the culture individuals and teams revolve around.
What words are you using?
Insist on using the words “Our” instead of “The” when referring to
other parts of the company including customers and vendors.
“ OUR IT department… ”
“ OUR management team doesn’t want
us to do it that way… ”
“ OUR audit partners told us we couldn’t…”
“ OUR customers don’t… ”
OUR
