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Introduction

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The term ‘person‐centredness’ is increasingly used in healthcare discourse. Reflecting a desire to keep the person in the centre of decision making, a focus on person‐centredness challenges traditional ideas of (for example) task‐orientated practices, dehumanising of patients through medical labels and system efficiency without considering its impact on persons. In this chapter, we will explore what we mean by person‐centredness with a particular focus on person‐centred practice. In recognising that there are a variety of terms used in healthcare when considering person‐centredness, we will compare and contrast some of these commonly used terms and what they may mean for how person‐centredness is operationalised. Being person‐centred in everyday practice is challenging and so the need for organisations to adopt a whole‐systems approach to person‐centred healthcare will be considered.

Fundamentals of Person-Centred Healthcare Practice

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