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List of Figures and Tables

Dedication

Acknowledgments

Preface: Amazon and the Future of Work in the Global Economy

Ruth Milkman

Introduction: Amazon Capitalism

Jake Alimahomed-Wilson, Juliann Allison, and Ellen Reese

PART I AMAZON’S RISE IN GLOBAL POWER

1 Amazon: Context, Structure, and Vulnerability

Kim Moody

2 Power Accrues to the Powerful: Amazon’s Market Share, Customer Surveillance, and Internet Dominance

Dana M. Williams

3 Transnational Amazon: Labor Exploitation and the Rise of E-Commerce in South Asia

Jeb Sprague and Sreerekha Sathi

PART II EXPLOITATION AND RESISTANCE ACROSS AMAZON’S GLOBAL EMPIRE

4 The Amazonification of Logistics: E-Commerce, Labor, and Exploitation in the Last Mile

Jake Alimahomed-Wilson

5 Automation and the Surveillance-Driven Warehouse in Inland Southern California

Jason Struna and Ellen Reese

6 Gender, Race, and Amazon Warehouse Labor in the United States

Ellen Reese

7 A New Industrial Working Class? Challenges in Disrupting Amazon’s Fulfillment Process in Germany

Nantina Vgontzas

8 A Struggle for Bodies and Souls: Amazon Management and Union Strategies in France and Italy

Francesco Massimo

PART III COMMUNITIES CONFRONTING THE E-COMMERCE GIANT

9 Company Town: What Happens to a City and its Democracy when Amazon Dominates?

Katie Wilson

10 Lessons from New York City’s Struggle Against Amazon HQ₂ in Long Island City

Steve Lang and Filip Stabrowski

11 What Happens When Amazon Comes to Town? Environmental Impacts, Local Economies, and Resistance in Inland Southern California

Juliann Emmons Allison

12 Worker and Community Organizing to Challenge Amazon’s Algorithmic Threat

Sheheryar Kaoosji

PART IV STRUGGLING TO WIN AGAINST AMAZON

13 Amazon Strikes in Europe: Seven Years of Industrial Action, Challenges, and Strategies

Jörn Boewe and Johannes Schulten

14 Bursting the Bubble: The Emerging Tech Worker Movement at Amazon

Spencer Cox

15 The CEO Has No Clothes: Worker Leadership and Amazon’s Failures During COVID-19

Dania Rajendra

16 Think Big: Organizing a Successful Amazon Workers’ Movement in the United States by Combining the Strengths of the Left and Organized Labor

Peter Olney and Rand Wilson

17 Amazonians United! An Interview with DCH1 (Chicago) Amazonians United

DCH1 Amazonians United

Conclusion: Resisting Amazon Capitalism

Jake Alimahomed-Wilson and Ellen Reese

About the Authors

Index