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Kelly Vana's Nursing Leadership and Management

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Страница 1 Table of Contents List of Tables List of Illustrations Guide Pages Kelly Vana’s Nursing Leadership and Management Страница 8Страница 9 Former Contributors to the Third Edition Preface 1 Organization 1.1 Chapter Features 1.2 How To Use This Book 2 Instructor Resources (IR) REFERENCES Страница 17 Chapter Features About The Editors Acknowledgments About the Companion Website Unit 1 Kelly Vana’s Nursing Leadership and Management 1
Nursing Leadership, Management, and Motivation OBJECTIVES OPENING SCENARIO Definition of Leadership Leaders and Followers Leaders Versus Managers Leadership Characteristics Leadership Theories Behavioral Approach Real World Interview Evidence from the Literature Real World Interview Contingency Approach Fielder's Contingency Theory Situational Approach Hersey and Blanchard's Situational Theory Path‐Goal Theory Substitutes for Leadership Real World Interview Critical Thinking 1.1 Critical Thinking 1.2 Contemporary Approach Charismatic Leadership Theory Transformational Leadership Theory Case Study 1.1 Knowledge Workers Using Knowledge Complexity Leadership Servant Leadership Emotional Intelligence Real World Interview Nursing Leadership during the Pandemic Definition of Management Managerial Roles Real World Interview The Management Process Critical Thinking 1.3 Management Theories Scientific Management Bureaucratic Management Human Relations Management Motivation Theories Maslow's Hierarchy of Needs Herzberg's Two‐Factor Theory McGregor'S THEORY X AND THEORY Y OUCHI'S THEORY Z Vroom's Expectancy Theory KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READINGS 2 The Health Care Environment OBJECTIVES OPENING SCENARIO History of Health Care Structuring Hospitals Around Nursing Care Collecting Data Influence of External Forces on Health Care Organization of Health Care Real World Interview Health Care Rankings Access to Health Care for All Health Care Payment in Other Countries Hospital Care Critical Thinking 2.1 Real World Interview Need for Primary Health Care Case Study 2.1 The Federal Government State and Local Levels Home Health Care Health Care Disparities and Social Determinants of Health Health Care Spending Medicare and Other Health Care Costs Health Care Insurance Real World Interview Medicare and Medicaid Other Public Programs Critical Thinking 2.2 State Regulation of Health Insurance International Perspective France Canada Japan The Rising Cost of Health Care Factors Contributing to Rising Health Care Costs Aging Population Increased Utilization of Pharmaceuticals Technological Advances Rising Hospital Costs Practitioner Availability and Behavior Cost Shifting Administrative Costs Real World Interview Other Factors Contributing to Rising Health Care Costs Cost Containment Strategies Capitation Prospective Payment Health Care Quality Health Care Variation Highly Reliable Health Care: Improvements to Standardize Care Performance and Quality Measurement Malcolm Baldridge National Quality Award Outcome Measurement Other Health Assessment Tools Public Reporting of Performance Institute of Medicine Health Care Reports Other National Public Quality Reports Disease Management Evidence From the Literature Balanced Scorecards Evidence‐Based Practice Accreditation and Patient Safety Critical Thinking 2.3 Improving Quality Through Health Professions Education Quality and Safety Education for Nurses (QSEN) Critical Thinking 2.4 Never Conditions Nurse Shortages Case Study 2.2 American Nurses Association KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READINGS 3 Nursing Leadership and Management in a Historical Context OBJECTIVES OPENING SCENARIO The Founding of Nursing The Dawn of Professional Nursing Nurse Training Was Inevitable Evidence from the Literature Nineteenth‐Century Nurse Training Schools in the United States Case Study 3.1 Visiting Nurses and the Birth of Public Health Nursing The Development of Professional Nursing Organizations Real World Interview Case Study 3.2 Professional Nursing Matures The 1920s and 1930s: Evolving Hospital Nursing Case Study 3.3 Collegiate Education in Nursing The Development of Nursing Research in the 1950s to the 1970s Emerging Nursing Specialization in the 1980s and 1990s Case Study 3.4 Real World Interview Critical Thinking 3.1 Critical Thinking 3.2 Historical Contributions and Future Challenges KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READINGS 4 Organization of Patient Care in High Reliability Care Organizations OBJECTIVES OPENING SCENARIO Definitions of Error Internal Standards External Standards Near Miss Safety Events Precursor Safety Events Adverse Events and Serious Events Sentinal Events The Anatomy of an Error Active Errors Latent Errors High Reliability Organizations Origins of HRO HRO Characteristics Preoccupation with Failure Reluctance to Simplify Sensitivity to Operations Commitment to Resilience Deference to Expertise Real World Interview Nursing's Role in High Reliability Organizations Patient‐Centered Care Case Study 4.1 Teamwork and Collaboration Effective Communication TeamSTEPPS Call‐Out Closed Loop Communication Case Study 4.2 I PASS THE BATON SBAR Case Study 4.3 Nursing and Interprofessional Teams Evidence from the Literature Implications for Practice Cross Monitoring Mutual Support Evidence‐Based Practice Quality Improvement (QI) Case Study 4.4 Real World Interview with Karen Zaehler – Edward Quality Council Safety Incorporate Human Factors Skill‐Based Performance Rule‐Based Performance Critical Thinking 4.1 Knowledge‐Based Performance Root Cause Analyses Creating a Culture of High Reliability Strategic Planning Environmental Assessment SWOT Analysis Stakeholder Assessment Focus Groups Critical Thinking 4.2 Review of the Literature Determining the Congruence of the Project or Program Goals and Objectives Strategies or Programs Action Plans Marketing Plan Implementation and Evaluation Fostering a Fair and Just Culture Learning Organization Managing Behavioral Choices Vertical and Horizontal Accountability Intrinsic Accountability Daily Safety Huddle Assessing Organizational Culture Informatics Critical Thinking 4.3 Resources for the Journey toward High Reliability Nursing Organizations Magnet® Designation Evidence from the Literature Real World Interview Interprofessional Organizations Institute for Healthcare Improvement Institute of Safe Medication Practices National Patient Safety Foundation National Quality Forum Patient Safety Organization Government Agencies Agency for Healthcare Research and Quality Centers for Disease Control and Prevention Centers for Medicare and Medicaid Value‐Based purchasing Hospital Readmission Reduction Penalty Program HAC Reduction Program Medical Product Safety Network Real World Interview Baldrige Award Accreditation Agencies Det Norske Veritas Healthcare, Inc. Healthcare Facilities Accredition Program The Joint Commission Summary KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READINGS {buyButton}

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