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Table of Contents

Оглавление

Cover

Title Page

Copyright

Dedication

Contributors

Former Contributors to the Third Edition

Preface 1 Organization 2 Instructor Resources (IR) REFERENCES

Foreword REFERENCES

Chapter Features

10  About The Editors

11  Acknowledgments

12  About the Companion Website

13  Unit 1: Kelly Vana’s Nursing Leadership and Management 1 Nursing Leadership, Management, and Motivation

14  2 The Health Care Environment History of Health Care Influence of External Forces on Health Care Organization of Health Care Health Care Rankings Access to Health Care for All Health Care Payment in Other Countries Hospital Care Need for Primary Health Care The Federal Government Health Care Disparities and Social Determinants of Health Health Care Spending Health Care Quality Balanced Scorecards Improving Quality Through Health Professions Education Nurse Shortages KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READINGS

15  3 Nursing Leadership and Management in a Historical Context The Founding of Nursing The Dawn of Professional Nursing The Development of Professional Nursing Organizations Professional Nursing Matures Historical Contributions and Future Challenges KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READINGS

16  4 Organization of Patient Care in High Reliability Care Organizations Definitions of Error The Anatomy of an Error High Reliability Organizations Nursing's Role in High Reliability Organizations Fostering a Fair and Just Culture Summary KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READINGS

17  5 Organization and Staffing of Patient Care at the Unit Level Organizational Mission, Vision, and Values or Philosophy Developing a Nursing Department's and Nursing Unit's Mission Statement Creating a Vision Statement for the Nursing Department and Unit Developing a Nursing Department's and Nursing Unit's Values or Philosophy Organization of Patient Care at the Unit Level Professional Nursing Practice at the Unit Level Ensuring Competence and Professional Staff Development Models of Patient Care Delivery Evaluation of Staffing Effectiveness KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READINGS

18  6 Health Care Economics Health Care Economics Economic Principles Related to Nursing and Health Care Management of Health Care as a Business Traditional Perspective: Health Care Helps People Factors Affecting Access to Health Services Medicare Hospital Value‐Based Purchasing (VBP) Program Future Perspectives on the Cost of Health Care Economic Principles of Health Care Health Care Provider Economics The Role of State and Federal Government and Third‐Party Payers in the Financing of Health Care Medicare Medication Costs Factors that Influence Health Care Spending and Their Effect on Health Care Outcomes Hospital Costs, Patient Charges, Nursing Costs, and Room Charges Diagnostic, Therapeutic, and Information Technology Cost Use of the Computer to Capture Nursing Costs Impact of Health Care Reform Legislation on the Health Care Industry Nosek‐Androwich Profit Quality (NAPQ) Matrix Customer Satisfaction KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READINGS

19  7 Hospital Department and Unit Budgets Introduction Types of Budgets Budgeting Process Overview Budget Preparation Organizing the Budgeting Process Key Budgeting Elements and Influences Obtaining Reimbursement Demographic Information and Marketing Competitive Analysis Regulatory Influences Strategic Plans Scope of Service and Goals Expenses Budget Approval and Monitoring Team Roles and Responsibilities in the Budgeting Process KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB REFERENCES SUGGESTED READINGS

20  Unit 2: Leadership and Management of Patient-Centered Care 8 Patient‐Centered Care

21  9 Patient and Health Care Education Foundations for Patient‐Centered and Professional Development Education The Role of the Nurse in Patient‐Centered Health Care Education Reading and Health Literacy Learning Domains Developing Learning Objectives Educational Resources Evaluating Effectiveness of Patient‐Centered Education Strategies for Professional Development Nursing and Health Care Competencies Strategies for Engaging the Adult Learner KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READINGS

22  10 Patient Outcomes and Evidence‐Based Health Care Nurse's Role in Evidence‐Based Practice Nursing and EBP Role of the ANA History and Evolution of EBP Evidence‐Based Practice Models and Terminology How do you Formulate a Research Question? Let's PICOT. (the T is optional) Promoting Evidence‐Based Best Practices KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READINGS

23  11 Searching for the Evidence Use the Five A's (Assess, Ask, Acquire, Appraise, and Apply) to Guide Your Literature Search Process Assess the Patient or Population and Ask an Answerable Clinical Question by Using Keywords and Subject Headings Ask Answerable Clinical Questions Using PICOT (Patient/Population, Intervention, Comparison, Outcomes, and Time) Acquire Evidence in the Literature Using Boolean Operators and Truncation in Electronic Databases Acquire Evidence in the Literature Using Electronic Databases Acquire Evidence and Clinical Practice Guidelines by Using Mobile Applications Appraise Evidence Such as Journals, Mobile Applications, and Websites for Relevancy and Quality Resources for Lifelong Learning Final Step: Apply the Evidence to Your Patient or Clinical Problem KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READING

24  12 Quality Improvement of Patient Care The Importance of Quality Improvement in Health Care Major Principles of Quaity Improvement (QI) QI Decisions Are Based on Data Benchmarking STEEEP and Evaluation of a Health Care Organization's QI Program KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READINGS

25  13 Improving Quality at the Bedside QI is Part of the Nurse's Work at the Bedside QI is Part of the Nurse's Work as a Team Member on the Unit The National Database of Nursing Quality Indicators (NDNQI®) The Centers for Medicare and Medicaid (CMS) Hospital Value‐Based Purchasing Program QI is Part of the Nurse's Work as an Employee of a Health Care Organization The Skills Needed by the Nurse to do QI Applying QI Methodologies at the Bedside KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF THE OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READINGS

26  14 Safety: Patient and Health Care Team Safety A Culture of Safety Safety Behaviors in a High Reliability Organization Organizations that Spread and Sustain Health Care Safety Safety Initiatives for Patients Safety for Nurses and Other Health Care Staff KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READINGS

27  15 Nursing Informatics The Need for Nursing Informatics Nursing Informatics: Evolution of a Definition Tenets of Nursing Informatics A Collaborative Model of Nursing Informatics Decision Support and Error Prevention Critical Thinking Facilities Planning, Design, and Construction Security, Risk, and Compliance Cybersecurity and Phishing Downtime Disaster Planning Big Data Population Health and Social Determinants of Health E‐Health and Telehealth Trends in Computing Nursing Informatics Specialist Conclusion KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READING Note

28  Unit 3: Nursing and the Interprofessional Team 16 Interprofessional Teamwork and Collaboration

29  17 Members of the Interprofessional Team Roles QSEN Leadership Competencies Roles and Expectations Advantages and Disadvantages of Teamwork Creating an Effective Team Stages of a Team Process Identify the Qualities of an Effective Team Leader Concept of Teamwork Environment Crew Resource Management KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READINGS

30  18 Delegation, Assignment, and Supervision of Patient Care The Correlation of RN Delegation, Assignment and Supervision and Optimal Safe Patient Care Overview of Terms Delegation Definition Who Are the Delegates? UAP or NAP or AP and LPNS/LVNS How to Decide What to Delegateor Assign Accountability Authority Supervision Feedback What to Assess Before Delegation or Assignment Employer/Nurse Leader Responsibilities Under‐Delegation and Over‐Delegation Over‐Delegation State Boards of Nursing KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READINGS

31  19 Time Management and Setting Patient Care Priorities Introduction Outcome Orientation General Time Management Concepts Prioritizing Use of Time Application of Time Management Strategies to the Delivery of Care Formulate the Plan for the Shift Make Patient Care Rounds Strategies to Enhance Personal Productivity Summary KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READINGS

32  20 Change, Clinical Decision Making and Innovation Change Critical Thinking Critical Thinking Innovation Summary KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READINGS

33  21 Power and Politics Power Advocacy and Politics The Limits of Power KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB (ALL ACCESSED FEBRUARY 20, 2019) INFORMATICS LEAN BACK REFERENCES SUGGESTED READINGS

34  22 Legal Aspects of Nursing Sources of Law Nursing Advocacy: Required as Part of the Nursing Process Legal Protections in Nursing Practice Nurse/Attorney Relationship KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READINGS

35  23 Ethical Aspects of Nursing Introduction KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READINGS

36  24 Culture, Generational Differences, and Spirituality Culture Population Groups Subcultures Health Care Disparities Cultural Congruence and Cultural Competence Organizational Culture Generational Perceptions Religion and Spirituality KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READINGS

37  Unit 4: Leadership and Management of Self and the Future 25 NCLEX‐RN Preparation

38  26 Entry into the Profession: Your First Job Choosing a Nursing Position Components of Health Care Orientation Performance Feedback Organizational Responses to Performance The Nurse as a Manager of a Small Patient Group Mechanisms to Enhance Professional Growth KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READING

39  27 Career Planning and Professional Development Introduction Career Planning Process Seeking Employment as a Nurse KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READING

40  28 Balancing a Healthy Personal and Professional Life Definition of Health Areas of Health Physical Health Emotional Health Spiritual Health Professional Health KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READINGS

41  29 Nursing Career Opportunities Understanding the Current Job Market Choosing a Career Option Choosing a Career Path Certification Nursing Careers Options Direction for the Future KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READINGS

42  Appendix 1: Appendix 1

43  Preparation to Assume New Position as Bedside Staff Nurse Leader and Manager of Various Types of Patients Nursing Protocol for All Above Patients

44  Preparation to Assume New Position as Bedside Staff Nurse Leader and Manager of Patients on Labor and Delivery Unit WEB RESOURCES

45  Daily RN Shift Timeline for Nursing Care of Patients on Labor and Delivery (L&D) Unit

46  Daily RN Shift Timeline (Example) for Nursing Care of Patients on Medical, Surgical, Intensive/Critical Care and Stepdown Units, Labor and Delivery, Mother/Baby, Pediatric, and Psychiatric Units

47  Clinical Practice Guidelines

48  Glossary of Terms

49  Index

50  End User License Agreement

Kelly Vana's Nursing Leadership and Management

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