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OBJECTIVES

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Upon completion of this chapter, the reader should be able to:

1 Define and differentiate between leadership and management.

2 Distinguish characteristics of effective leaders.

3 Identify leadership theories.

4 Explain emotional intelligence.

5 Identify direct care nurses as Knowledge Workers and first‐line leaders of patient care delivery.

6 Apply knowledge of leadership theory in carrying out the nurse's role as a leader.

7 Describe the management process.

8 Explain frontline, middle and executive level management roles that nurses fulfill in an organization.

9 Relate management theories.

10 Summarize motivation theories.

Kelly Vana's Nursing Leadership and Management

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