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Malcolm Baldridge National Quality Award

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Health care organizations are eligible to consider another framework for health care quality and to apply for the Malcolm Baldridge National Quality Award. The Health Care Criteria of the Malcolm Baldridge National Quality Award explores a hospitals mission and key objectives in seven critical areas: Leadership, Strategy, Customers, Measurements, Workforce, Operations, and Results. The Baldrige framework is based on core values and concepts that represent beliefs and behaviors found in high‐performing organizations. Baldrige works with public and private sector partners to address critical national needs related to long‐term success and sustainability, including cybersecurity risk management and excellence in US communities (Eastman, 2019).

Kelly Vana's Nursing Leadership and Management

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