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Several key national public quality sources of interest for health care and nursing leaders and managers for purposes of performance measurement and benchmarking or comparison are as follows:

 AHRQ National Healthcare Quality Report 2009 Available at www.ahrq.gov/qual/nhqr09/nhqr09.htm

 AHRQ National Healthcare Disparities Report 2009 Available at www.ahrq.gov/qual/qrdr09.htm

 Healthy People 2010: Available at www.healthypeople.gov

 Health Grades for Hospitals and Physicians: Available at healthgrades.com

 Leapfrog: Available at www.leapfroggroup.org

 The National Quality Forum: Available at www.qualityforum.org

 Health Plan and Employer Data and Information Set (HEDIS) & Quality Measurement, National Committee for Quality Assurance (NCQA): Available at www.ncqa.org

 Consumer Assessment of Healthcare Providers and Systems (CAHPS), Agency for Healthcare Research and Quality (AHRQ): Available at www.cahps.ahrq.gov/default.asp

 Medicare Hospital Compare: Available at www.hospitalcompare.hhs.gov.

 The Thomson Reuters 100 Top Hospitals ®: Available at www.100tophospitals.com/top-national-hospitals

 U.S. News and World Report Best Hospitals, annual ranking: Available at http://health.usnews.com/best-hospitals

Public reporting of quality performance has been shown to improve care. While providers and policymakers do seek out these public quality reports, the general public does not search them out, does not understand them, distrusts them, and fails to make use of them (Marshall, Hiscock, & Sibbald, 2002). In many respects, hospitals are providing quality care. Data to assess clinical performance from the Joint Commission (JC) core measures program, which uses standardized, evidence‐based measures, and data from the Medicare program, show improvements in the quality of care in hospitals (Williams et al., 2005).