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REVIEW ACTIVITIES

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1 Although it is difficult to modify the entire structure of health care in the U.S., what could you do to modify the process of health care delivery to improve health care quality in your organization?

2 What strategies can be used to ensure patient access to appropriate health care services in public and private health care agencies?

3 How can the five IOM health professions competencies and the need for safe, high‐quality care be achieved in health care organizations?

Kelly Vana's Nursing Leadership and Management

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